Terms and Conditions
Booking and confirmation
- To check for availability use the form you find on our web site.
- We reply by return email within 1 business day, stating availability, room rates, terms and payment conditions. We reply to all with a “Room Availability” email, and when we don’t have rooms available, we supply information on alternative accommodation.
- In order to book the room you only have to send back an email.
- Please take note that booking is confirmed exclusively through our “Booking Confirmation” email containing all details of your sojourn at our B&B, including instructions on how to cancel your reservation.
- On the day of your arrival, check-in must be done after 2.00 p.m, on the departure day, check-out must be done by 11.00 a.m.
- In case of early arrival or late departure you can deposit your baggage in the left-luggage office.
- We reserve the right to substitute the assigned room with another one of equal or superior quality without notice and without price increase.
Price and payment
- Accommodation rates are intended per room per night inclusive of breakfast and taxes.
- The price of the room is communicated in our “Booking confirmation” email.
- The requested credit card details are necessary only to guarantee the reservation and not to be used to charge any bill.
- Full payment will be paid upon check-out only cash or by cheque in euro.
Cancellations, amendments and no-show
- Cancellations and amendments to confirmed bookings must be made by sending a fax message to (+39) 055 0518708 or by mail to email@example.com.
- Bookings cancelled by either fax or email 20 days from the official check-in time in advance of your arrival date or in case of no show will not be charged.
- If the you cancel with less than 20 days notice prior to the date of arrival, your liability to the B&B will be limited to the charge for one night’s accommodation.
- In the event of no show or a cancellation with less than 7 days notice prior to the date of arrival, an amount equivalent to 100% of the total booking value will be charged.
- If the guest shows but decides not to stay in the B&B, an amount equivalent to 100% of the total booking value will be charged.